Privacy Policy

Last updated: July 16, 2025

ATZ-Motion Ltd ("we," "our," "us"), operating under the trading name Creative Jo Ply, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our online store, creative-joply.co.uk.

1. About Us (Data Controller)

ATZ-Motion Ltd is the data controller responsible for your personal data.

Our registered office is:

Unit 3, Orchard Business Estate

Cockaynes Ln

Alresford

Colchester CO7 8BZ

United Kingdom

2. Information We Collect

Personal Information You Provide: When you visit our site or make a purchase, we may collect personal information that you provide to us, such as your name, email address, billing and shipping address, phone number, and payment information. We do not directly store full payment card details; these are securely processed by our third-party payment providers.

Automatically Collected Information: When you visit our site, we automatically collect certain information, including your IP address, browser type, operating system, referring URLs, and Browse behaviour (e.g., pages viewed, links clicked). This data helps us understand how our site is used and to improve your experience.

3. How We Use Your Information (Legal Basis for Processing)

We use your personal information only when we have a valid legal basis to do so under GDPR.

To Fulfil Orders (Contractual Necessity): We use the information you provide to process and ship your orders, communicate with you about your orders (e.g., order confirmations, shipping updates), and provide customer support related to your purchase.

To Improve Our Services (Legitimate Interests): We use the information to understand how our customers use our site, improve our website functionality, products, and services, and develop new products. This helps us provide a better experience for all our users.

Marketing (Consent): With your explicit consent, we may send you marketing communications about our products, services, and promotions. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the emails or by contacting us.

Legal Compliance (Legal Obligation): We may use your information to comply with applicable laws, regulations (e.g., tax laws), and legal processes (e.g., responding to a court order).

Fraud Prevention (Legitimate Interests): We may process your information to detect and prevent fraudulent activities or other illegal actions to protect our business and our customers.

4. Sharing Your Information

We do not sell your personal data to third parties. We may share your information with:

Service Providers: We share your information with trusted third-party service providers who perform services on our behalf, such as:

Payment processors (e.g., Stripe, PayPal) to securely handle payment transactions.

Shipping carriers (e.g., Royal Mail, Evri) to deliver your orders.

Website hosting providers to keep our online store running.

Email marketing services (if you have opted in to receive marketing communications).

Analytics providers (e.g., Google Analytics) to help us understand website usage.

Business Transfers: In the event of a merger, acquisition, or sale of our business or assets (ATZ-Motion Ltd or Creative Jo Ply), your information may be transferred to the new owners.

Legal Requirements: We may disclose your information if required to do so by law, or in response to valid legal proceedings, to protect our rights and property, or to investigate fraud or other illegal activities.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include data encryption (SSL), secure servers, and access controls. However, no internet-based site can be 100% secure, and we cannot guarantee absolute security of your data beyond our reasonable control.

6. Your Rights (Under GDPR)

You have the following rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal information we hold about you.

Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal information, subject to certain legal exceptions (e.g., if we need to retain data for legal or accounting purposes).

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.

Right to Object to Processing: You have the right to object to the processing of your personal information where we are relying on a legitimate interest or for direct marketing purposes.

Right to Data Portability: You have the right to request that we transfer your personal information to another organisation, or directly to you, in a structured, commonly used, and machine-readable format.

Right to Withdraw Consent: If you have provided your consent for the processing of your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

Right to Complain: You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues, if you believe your privacy rights have been violated. (ICO website: www.ico.org.uk)

To exercise any of these rights, please contact us using the details below.

7. Cookies

We use cookies and similar technologies (e.g., pixels) to collect information about your Browse activities, remember your preferences, and improve your experience on our site. Cookies are small text files placed on your device.

Essential Cookies: Necessary for the website to function (e.g., shopping cart, user login).

Performance Cookies: Help us understand how users interact with our site (e.g., Google Analytics).

Functional Cookies: Remember your preferences (e.g., language, currency).

Marketing/Targeting Cookies: Used to deliver relevant advertisements.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, your privacy practices, or wish to exercise any of your rights, please contact us at:

Email: office@atz-motion.co.uk

Mail: ATZ-Motion Ltd, Unit 3, Orchard Business Estate, Cockaynes Ln, Alresford, Colchester CO7 8BZ